The Claims Modernization Opportunity
Currently available claims systems provide both the efficiency and service capabilities insurers need to make the business case for transformation.
BP Faces Challenges Self-Managing Oil Spill Claims Process
The unique nature of the Deep Horizon oil spill catastrophe, combined with BP's insurance status and the government's role in overseeing the clean up of the Deep Horizon oil spill, has resulted in a complex and often troubled claims process.
Harleysville Names Acting CTO, CIO
Steve Byrne, Harleysville's VP of agency and field automation technology, has been named acting chief technology officer, and John Griggs, the carrier's VP of insurance management systems has been named acting CIO.
CNA Names Robert Jirgal SVP of Business Process Reengineering
In his newly created position, the former Gartner and Keane Worldzen consultant will work closely with the P&C carriers senior leadership to deliver enterprise-wide operating efficiencies, stronger business results and superior service capabilities.
Martin's Point Licenses TriZetto QNXT
The nonprofit health insurer aims to improve administrative efficiency and support growth while sustaining its high levels of member and provider satisfaction, the company says.
Free E-Subro Hub Expands to Eight New States
As of Aug. 2, 2010, the free Web-based subrogation management system, which is currently used by seven of the top ten insurance carriers, will be available in a total 15 states and the District of Columbia.
IBM's Palmisano Jolts Management Team
Big Blue CEO Sam Palmisano has streamlined executive ranks to boost internal collaboration and capitalize on synergies across products, services, and business functions.
ACORD Adopts DTCC File Formats
The Depository Trust & Clearing Corporation’s formats is part of ACORD’s move toward industry-wide data exchange standards, the organization says.
AIR Worldwide Releases Hurricane Model 12.0
Version 12.0 includes extensive updates to the hazard and vulnerability components of the model that incorporate the latest science, data, and detailed claims information from recent storms to provide a more comprehensive realistic and detailed view of U.S. hurricane risk, the company says.
AIG's Benmosche Wins Showdown With Chairman Harvey Golub
Golub's public criticism of Benmosche eventually precipitated the latter's saying to the board that the CEO/chairman relationship had become ""ineffective and unsustainable." Golub cited Benmosche's sentiments in a letter of resignation hand-delivered yesterday afternoon to George Miles, chairman of AIG's governance committee.
A Break in the Clouds
It shouldn't be surprising that many insurance execs consider cloud computing to be little more than a marketing term.