There's a Business Case (Maybe) for Social Networking Sites
Facebook, Twitter, LinkedIn and other social networking sites can be fun and distracting -- but as more users of all age groups start to explore business uses for these sites, insurers and other businesses are starting to take them more seriously.
Xerox To Acquire ACS for $6.4 Billion
Xerox Corporation has announced that it has entered an agreement to acquire Affiliated Computer Services (ACS), a large business process outsourcing (BPO) firm.
AXA U.K. Selects Duck Creek
Working in collaboration with TCS, Duck Creek will supply its EXAMPLE Platform to AXA Insurance U.K. in support of the carrier's commercial business.
Insurers Warm to Flexible Technology Architecture
Technology transformation is being driven by business leaders who recognize the need for a technology architecture that will efficiently support distributors' and customers' rapidly evolving demands.
Stuart Tainsky Named First CIO at PURE
As the first CIO at PURE, Stuart Tainsky will seek to improve the nascent carrier's ease of doing business while establishing a more holistic approach to technology.
Guardian Implements Siemens Unified Communication Solution
The OpenScape Unified Communications Server and OpenScape Voice Application solution will enable Guardian to deliver advanced features, centralize and streamline its network and protect its existing technology investment, vendor says.
CSC Moves Away from Rip and Replace
One of the major topics of discussion at last week's CSC Connect and FutureFocus conferences, held simultaneously in Orlando, Fla. was the Falls Church, Va.-based vendor's push towards more componentization and incremental implementations.
Claims Analytics: Using Predictive Analytics to Optimize Your Claims Processes
By Stuart Rose, global insurance marketing manager, SAS
There are no easy ways to grow revenue, increase profit or improve market share in the insurance industry right now. Increasingly, insurers need to look internally to trim expenses and improve business processes. One way to do this is to use predictive claims analytics to optimize loss reserves, increase productivity and assist in preventing fraud.
Two AXA Equitable IT Execs Elected to SVP
Two AXA Equitable IT execs elected to SVP; Leann Bohner, a senior information officer, and Michael Healy, an operations officer, are among four executives recognized.
Mark Berthiaume Addresses the Big Picture at Chubb
The enterprise IT governance and strategy initiatives driven by Mark Berthiaume, CIO of Chubb's Specialty and Commercial divisions, are highlights of a career transcending the limits of business lines and of IT itself.
The Qualities of the Elite Insurance CIO
There are many talented CIOs in the insurance industry, but the best are decisive managers who excel as communicators, team builders and drivers of significant change, says Suzanne Fairlie, founder and president of ProSearch.
Five Things You Should Know Before Selecting a BPO Partner
Business Process Outsourcing (BPO), the end-to-end outsourcing of a business line or process, can boost business performance by reducing costs, increasing the quality of processes, accelerating transformation throughout a business, creating a more flexible response to sudden external stresses, or through a combination of several benefits.
Patni Announces Cloud Services Strategy
The vendor's The Cloud Acceleration Program (CAP) is designed to contain customers' IT costs, protect critical assets, plan for disaster recovery, integrate global business processes, and advance business continuity and business agility.
Chubb Provides Paper-Free Solution to Agents
Chubb Commercial PaperFree, available to agents using Applied Systems or Vertafore agency management systems, improves on the former procedure of agents receiving a paper copy of documents through the mail or accessing them via Chubb's Web site prior to scanning them and uploading them to their agency management system.
Farmers Creates iClaims Mobile App for Customers
Provided free of charge to customers, the application enables policy holders to store their agent's contact information and report claims from the scene of the loss from their iPhone or iTouch.
Wawanesa Insurance to Implement Guidewire ClaimCenter
The Winnipeg-based P&C carrier expects ClaimCenter to enhance customer service capabilities, automate processes for operational efficiency and reduced cost, and to provide its staff with a modern, easy-to-use system, according to a joint source.